If you have a problem with your machine, call our technical department on 01452 733933 or email us via our contact us page.
We will check settings and try to get you back welding,
If we confirm that there is a fault with machine we will do the following, quickly.
Arrange next day UK collection of machine using our couriers.
When machine arrives at our Gloucester technical department we will quickly repair the fault.
We will then courier machine back to you on a next day UK courier.
All covered by our collect and return warranty - no hassle - no quibble.
If your machine is out of warranty, we will advise cost to you before repairs are carried out.
For highlands, offshore and Ireland delivery time is 48hrs.